Gadget Xchange is a new mobile device program that will make switching between postpaid devices easier, no questions asked, according to a partnership between Globe and international insurtech bolttech. Globe is a leading telecommunications service provider and digital solutions platform in the Philippines.
In the company's clarification news report disclosure in PSE Edge dated September 14, 2023, Globe announced the innovative program offers greater choice and flexibility with quick and easy mobile device and screen replacement services, as well as the freedom to seamlessly switch between different device brands, styles, and colors—no questions asked!
Customers of Globe Postpaid and Platinum, both new and returning, can take advantage of these new services by paying a straightforward, modest monthly membership charge. For high-end handsets, the service plan charge for Globe Gadget Xchange is PHP 499 per month, with protection available for up to 48 months. The monthly fee for entry-level phones is PHP89.
Through a user-friendly online platform, device switch or replacement services can be requested at any time, with free pick-up and delivery to your door. In addition, a 72-month device replacement guarantee and a 3-month screen replacement warranty are included.
Through the application form, new Globe Store customers can add the Globe Gadget Xchange membership to their postpaid plan. To access the Globe Gadget Xchange button after choosing a device, new and recontracting subscribers just need to go to new.globe.com.ph, apply for a plan with the device, and then toggle the Globe Gadget Xchange button.
According to recent Bolttech research, over 50% of mobile plan users in the Philippines rank potential screen damage, unintentional breakage, and liquid damage as their top concerns for device protection. The ability to switch to a different mobile device type was another crucial feature they mentioned (43%).
For postpaid mobile subscribers in the Philippines, the agreement heralds a new era of device protection, according to Darius Delgado, Head of Globe's Consumer Mobile Business.
"Globe is very proud to launch this new service with bolttech as we continue to look for innovative ways to serve our customers. This offer is another first and exclusive from Globe Postpaid, with the convenience of switching mobile devices, no questions asked. With Gadget Xchange, Globe Postpaid customers no longer have to wait for their contract renewal to change their devices, and they get to easily ensure device protection," Delgado said.
"Our partnership with the Philippines' leading telecommunications brand Globe allows us to elevate the device protection services locally. Together, we share a vision of providing customers with an enhanced experience, making it easy and convenient, with added flexibility and choice in obtaining the protection they need. Our collaboration with Globe is something we take great pride in, and we're excited to help customers safeguard the valued devices that are central to their lives in our fast-moving, digital world," said Baldev Singh, CEO, Southeast Asia, bolttech.
Customers have a wide range of device alternatives, including the ability to exchange or replace their mobile device with another one from the same brand that is either identical or comparable, or with a different brand within a set model selection.
For more information about Globe Gadget Xchange and other benefits, please visit https://new.globe.com.ph/gadget-Xchange.
About Globe Telecom, Inc.
Globe Telecom, Inc. is a leading digital platform in the Philippines, with major interests in telecommunications, venture capital and venture building, including inancial technology, health technology, education technology and climate technology, and shared services, and digital marketing solutions. The company serves the telecommunications and digital solutions needs of consumers and businesses across an entire suite of products and services including mobile, home broadband, corporate data, and ixed line voice. Globe is one of the largest companies in the country and is recognized for its corporate governance practices and standards, consistently reaping awards from local and international institutions.
bolttech is an international insurtech with a mission to build the world's leading, technology-enabled ecosystem for protection and insurance. bolttech serves customers in more than 30+ markets across United States, Asia and Europe.
With a full suite of digital and data-driven capabilities, bolttech powers connections between insurers, distributors, and customers to make it easier and more eficient to buy and sell insurance and protection products.
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