Union Bank of the Philippines Appoints a New President and CEO, Effective Next Year

Ms. Ana Maria Aboitiz Delgado will succeed Mr. Edwin R. Bautista, current President and CEO, who oversaw UnionBank's transformation from the country's leading digitalized bank to a retail bank leader throughout a 27-year career. Bautista declares, "Mission accomplished!"

In 2022, Bautista was urged to extend his term and fulfill two significant milestones: the successful acquisition and migration of Citibank Philippines' retail operation to UnionBank systems, as well as the appointment of a competent and ready successor by 2025.

Two years after winning the auction for Citi Philippines' retail business assets, UnionBank completed the migration of Citi accounts on March 25, 2024.

Delgado started at UnionBank as a management trainee in November 2003. Throughout her tenure, she oversaw the business development of SME Banking and Retail Consumer Finance, which comprised credit cards and loans. She was also responsible for leading the design of UnionBank's customer experience across all physical and digital touchpoints, which will set it apart from other traditional banks.
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SEVP Ana Delgado increased her responsibilities to lead the Bank's Institutional Banking business on July 1, 2023, in addition to overseeing Customer Experience and Digital Channels and acting as a Director on the UnionBank Board and Chairman of the CitySavings Bank Board.
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Delgado is generally acknowledged for pioneering UnionBank's digital retail banking innovations, including the digital bank branch model and UnionBank Online.

“We are looking forward to taking UnionBank to greater heights with Ana at the helm. Her experience and expertise will allow her to lead the Bank’s continued digital transformation which was started by Edwin and has put UnionBank on an accelerated road towards its aspiration to be a great retail bank.”, shared Erramon Aboitiz, Chairman, UnionBank Board of Directors.

Bautista firmly transfers over UnionBank's leadership to Delgado, beginning January 1, 2025, to propel the bank to the next stage of growth. With over 15 million customers in its growing retail base, Delgado's skill in customer experience design and digital innovations will undoubtedly build on the solid foundation that Bautista leaves with.

Edwin Bautista will continue on UnionBank's Board of Directors to facilitate a smooth leadership transfer.

Union Bank of the Philippines (UnionBank) has always been among the first to embrace technological innovations to empower its customers. Undoubtedly the Philippines' pioneer in digital banking, UnionBank is committed to be the region's digital trailblazer and aspires to be a Great Retail Bank to best serve the growing needs of Filipinos everywhere.