PLDT Home builds on fiber leadership, expands digital access with Fiber Prepaid

PLDT Inc., the Philippines’ largest fully integrated telco network, continues to strengthen its commitment to inclusive digital access through PLDT Home Fiber Prepaid, a fiber internet service designed to meet the needs of price-sensitive households and first-time fiber users.

PLDT Home Fiber Prepaid is helping bridge the digital divide by reaching more Filipino families—particularly in high-density urban communities and emerging cities—who are looking for reliable, high-speed connectivity that fits their budget and lifestyle.

“PLDT’s mission goes beyond connecting Filipinos to the internet,” said John Y. Palanca, SVP and Head of Consumer Business – Home. “More than connectivity, our goal is to connect Filipinos to opportunities, experiences, and dreams that empower them to live fuller, more meaningful lives.”

​Palanca emphasized that PLDT Home Fiber Prepaid complements, rather than replaces, postpaid offerings. “It’s designed for price-sensitive households or first-time fiber users upgrading from older technologies. Prepaid fiber helps us reach new users and strengthen our presence in covered areas.”

The segment has shown encouraging early traction, driven by PLDT’s expanding fiber footprint and the growing popularity of value-added services that enhance the customer experience. Improvements in customer care—including faster installation and repair times, 24/7 support across multiple channels, and smarter self-service tools—further reinforce PLDT Home’s commitment to service excellence.

“We are proud to see the strength of PLDT Home’s performance in the first half of 2025,” Palanca added. “Whether through our premium postpaid plans, growing prepaid offerings, or our ‘Always On’ service, we remain committed to making world-class broadband more accessible, dependable, and inclusive for all.”

PLDT Home Fiber Prepaid reflects the company’s broader vision of digital inclusion—ensuring that every Filipino household, regardless of location or income, can thrive in the digital space.