AUB’s HelloMoney E-Wallet Now Accepted in Singapore, Expanding its Global Acceptability to 5 Markets

After being the first Philippine bank to offer an e-wallet for cross-border mobile payments, Asia United Bank (AUB) is looking to expand HelloMoney to additional key global destinations.

​Through its partnership with Alipay+, Ant International's cross-border mobile payment and digitalization solutions, AUB recently broadened HelloMoney to Singapore, where an estimated 200,000 Filipinos reside and work, 84% of whom are overseas workers. Singapore also welcomed over 700,000 Filipino tourists in 2023, making it the fifth market for HelloMoney users to make e-wallet payments, after Japan, South Korea, Malaysia, and Hong Kong SAR.

HelloMoney users can pay at any merchant with the Alipay+ logo by scanning a QR code. HelloMoney users in Singapore can scan the Singapore Quick Response Code (SGQR), the world's first unified payment QR code that even small local merchants like hawker food stalls accept.

AUB and Alipay+ also intend to expand HelloMoney coverage to new destinations, providing greater ease for Filipino tourists.

“The more we bring HelloMoney closer to more users, the more we can makemobile banking easier and help more merchants grow their business globally,” said Wilfredo Rodriguez Jr., AUB executive vice president and head of Operations & Information Technology. “With Alipay+’s global presence through its integration with local merchants worldwide, our HelloMoney users will have a wider reach in payment acceptance while ensuring a safe and secure digital transaction.”

Five years after AUB launched HelloMoney ahead of the COVID-19 pandemic, the number of approved registrants had risen to more than two million by the first half of 2024. Aside from allowing users to open an account without visiting a physical branch and perform bank-to-bank fund transfers, HelloMoney can also be used to purchase prepaid loads, remit money via Pera Padala, pay via QR code, settle bills, withdraw via ATM, and shop online using HelloMoney's virtual Mastercard. The e-wallet also allows members of the state-owned pension fund Pag-IBIG Fund to manage their accounts and conduct banking transactions using the Pag-IBIG Loyalty Card Plus.